Insight
Executive dashboard
The whole business on one screen — Accra against Kumasi, revenue against cost, and where the satisfaction number really comes from.
Monthly revenueGH¢374k▲ +GH¢15.4k
Active placements116▲ +6
Fill rate (blended)79.5%▲ +3.0pt
Avg time to place7.9 days▼ -0.5d
Replacement rate6.2%▼ -0.7pt
CSAT96.4%▲ +0.3pt
Revenue vs worker cost
Monthly, last 6 monthsRevenueWorker cost
Fill rate — Accra vs Kumasi
The Kumasi gap is the storyAccraKumasi
Revenue by service line
NannyGH¢128kHousekeeperGH¢96.3kCaregiverGH¢74.8kChefGH¢42.3kDriverGH¢32.3k
Time to place
Faster is better — trending downReplacement rate
Lower is better — trending downClient satisfaction
The number the site would need to earn96.4%
CSAT this month
CSAT this month
▲ 0.3pt vs last month
295 ratings collected across all tiers
The website advertises 98%. 96.4% is the number this system actually measures — every placement, every month, broken out by branch and by tier.
Branch comparison
Accra vs Kumasi, current month| Metric | Accra | Kumasi |
|---|---|---|
| Active placements | 92 | 24 |
| Monthly revenue | GH¢271,899 | GH¢69,286 |
| Fill rate | 87% | 72% |
| Avg time to place | 7.2 days | 8.7 days |
| Replacement rate | 8.2% | 10.7% |
| CSAT | 96.4% | 96.5% |
| Worker attrition | 1.2% | 2.8% |
Demo script13:00
Accra against Kumasi. Land on the satisfaction tile.“Your website says 98%. This is where that number would come from — measured every month, per branch, and defensible.”